Insurance

and

FAQ’s

Moore Wellness

More Support. More Strength. More Living.

More You.

Insurances Currently Accepted at Moore Wellness

In-Network Insurances:

  • Premera BCBS WA (Lifewise Behavioral Health)

  • Aetna

  • Cigna (Evernorth Behavioral Health)

  • Asuris NW

  • Regence

  • Medicare of WA

  • United Healthcare (Optum Behavioral Health)

  • Tricare/TriWest

  • Tricare for Life

Currently Out-of-Network:

  • Kaiser (including Kaiser Medicare)

  • AARP Medicare and UHC Medicare Advantage Plans

What to Ask Your Insurance

If Moore Wellness is participating with your plan, we will submit claims for your visits to your insurance. However, you should be aware that benefits for services can vary greatly among individuals. Not all policies contain benefits for mental health services. 

Below is a list of questions that will help you when speaking to your insurance company.

1. Is Moore Wellness (Billing NPI: 1649979329) and Colleen Moore, DNP (Rendering provider NPI: 1720569593) in-network for my plan?

2. Do my benefits include mental health medication management and counseling? (While coding may vary, these are the standard codes used for appointments: Procedure codes billed for all initial visits: 99204/99205; Procedures codes billed for all subsequent/follow-up visits: 99214/99215 and 90833/90836 or 90782 or 90837)

3.. Are there any exclusions or limitations (such as limit to number of visits)?

4.. Are my visits subject to a deductible?

5. Am I responsible for any copay or coinsurance for the visit?

6. Is a referral and/or prior authorization required for my visits with this provider/group?

  • All new patients are required to fill out a brief mental health intake prior to the first visit with Colleen. This form covers your basic health and mental health history and includes questions to clarify your goals, map out next steps, and identify opportunities for growth.

    All new patients must also sign consent and complete a forms packet that provides for acknowledgement of standard privacy and practice policies and procedures.

    All continuing patients will receive mood symptoms screeners prior to each visit (ie: PHQ9 depression symptom screener and GAD7 anxiety symptom screener, etc.). These help your provider track your symptoms over time and provide a snapshot of your needs prior to each visit.

  • Your first appointment is scheduled for a full 60 minutes.  During this time, you will meet 1:1 with Colleen.  She will gather information to get to know you. She will ask questions about your medical, mental health, social, and family history. This can feel like a job interview (with really personal questions).

    The goal is to identify your intentions for meeting, and learn more about your life, history, and health patterns in order to best support you.  This is a collaborative experience, and all recommendations are unique to help meet the needs and desires of each patient. 

    This appointment is your time to share treatment goals.

    At the end of this visit, you and Colleen will determine if there is an opportunity to proceed forward with future visits for treatment planning. If a continued relationship is agreed upon, you will book your next follow up appointment.  

  • We do have a cancellation policy.  Since many patients wait several weeks for their appointments, we appreciate that you understand as patients that wish to be seen sooner benefit from this policy.  Canceling with less than 24 hours’ notice or no showing your appointment will result in being charged a $75 fee.  

  • Self-pay prices are $350 for an initial appointment.

    Follow-up appointments are $100 or $160. Follow-up appointment price is based on the appointment duration you select when scheduling. (Either 25 or 45 minutes).  

    Copay cost (insurance co-payment) and co-insurance (insurance deductible) is always the patient responsibility and is based on your contract with your insurance company.

    • Depression, including medication/treatment resistant depression

    • Anxiety

    • ADHD

    • Caregiver strain/stress

    • Psychogenic Insomnia

    • Bipolar Disorder

    • Personality Disorders

    • Polypharmacy - support in reducing medication burden

    • Co-occurring substance use disorders (when appropriate for general outpatient management)

    • Chronic Illness

    • Migraines

    • Chronic Pain

    • Grief/Loss

    • Dementia

    • Older adult health needs

    • Pre-surgical mental health clearance

    • Bariatrics support and recovery

    • Adolescent Depression

  • Safety standards for controlled substances are governed by the DEA. The DEA requires a prescriber visit at least every 3months for continued prescribing of controlled substances such as ADHD medications, sleep medications and certain anxiety medications.

    A provider relationship is required for controlled substance prescribing, therefore, as a standard of best practice, controlled substances are never prescribed at intake (initial visit).

    Selecting a medication to use for treatment is an individualized decision; we will work together to make a decision that meets your needs.